Provide safe and personalized routes for city runners
City Run is an app that provides city runners with safe, convenient, and personalized routes and encourages them to explore the city with the running community and audio tutors.
My Role
Product Designer
With
Linda Lai, Kevin Kuo, Erin Graves
Year
2019
Type
School Project
PROBLEM SPACE

How might we provide relevant and useful information in a convenient manner to city runners to improve their outdoor running experience?

APPROACH

Lorem ipsum dolor sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Massa sed elementum

  • Stakeholder interviews

  • Establish design requirements & set priorities

  • Brainstorm solutions

  • Lo-fi wireframes

  • Gather feedback and iterate

  • High-fi Wireframes

  • Animate design

RESEARCH FINDINGS

Lack of safe, convenient, and personalized running routes

To better understand city runners and find opportunities for the design, I interviewed 5 people and ran three miles with the running group. Here is what I found:

Running through a city allow people to appreciate local neighborhoods, beautiful parks, and popular landmarks, but also deliver challenges, such as crime, traffic, and uneven surface conditions.

City runners sometimes feel uncomfortable running outdoor and hesitate to try out new running routes because of a lack of safe, convenient, and personalized routes.

Running three miles with a running group
Synthesize Research
Design requirements & Core features

// Exploration
// Personalization
// Safety

  • Helps runners to find routes based on personal preferences

  • Allows runners to share routes with the running community

  • Allows runners to explore and learn more about the city

  • Allows runners to track their running performance

exploration & Testing

Usability testing findings

  • For social features, users preferred the use of running groups over running partners.

  • Runners did not want to take out their phones during the run and expressed a desire for expanded audio cues.

  • Users expressed interests in learning more about their neighborhood and the city's history through running.

Brainstorming
Task 1: Start & review a run
Task 2: Find a personalized running route
Task 3: Join a running group event
  • Injury is a very common thing among runners, and the users find the "Highlights" of the routes very helpful.

  • Concern about trust issue with group leaders.

  • Suggest to include information to support first-time runner.

Testing high-fidelity prototypes with runnes
Task 1: Start & review a run
Task 2: Find a personalized running route
Task 3: Join a running group event
DESIGN

Top running routes recommendations

The home page displays top running routes and park recommendations, which encourages users to explore different parts of the city through running.

Personalized & safe running routes

Allow runners to customize running routes, such as excluding areas with poor lighting, busy interactions, and uneven surfaces.

Running route details & audio tour

Helps runners find the best fit running route by displaying detailed routes information, community ratings, and reviews. Besides music, City Run recommends city story audio tours based on runner's chosen running route.

Running groups & event details

Runners can join a local running group to stay motivated and have fun. The running group page includes detailed running group information, such as number of members, difficulty levels, and upcoming events.

Apple Watch City Run

Many runners wear smart watches to track their performance during the run, which is less distracted than using a phone.

rEFLECTION
  • Revisit old design work is a good way of reflecting each of my design decision and how I can improve on it

  • Develop empathy and deep understanding of the stakeholders are always the keys in design

  • Let research lead the way

Challenges
  • Find the community (just reach out)

Future improvements
  • Have prototypes for the audio tours

  • Think of ways to collect stories for the running routes (the audio has to be matching with the runner's current location and what they are seeing)

IMPACT

+100%

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

+100%

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

+100%

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

+100%

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

More Projects
iNTERACTIVE EXPERIENCE • 2023
Stop Sign Project
UX & UI Design • 2022
Xbox — Internship Takeaways